Young Americans Bank Online Banking offers you a convenient electronic channel where you can manage your bank accounts and perform banking transactions over the internet. Online banking is available to all Young Americans Bank customers.
Online banking has many benefits, but there are also risks involved. Read more about how to keep your account information safe in the tabs below.
Benefits and Risk of Online Banking
With Young Americans Bank Online Banking you will be able to inquire on your account balances, transfer funds, and view your transaction history.
Online Banking offers you 24-hour access to your accounts every day. It is a quick and convenient, allowing you to perform your transactions anywhere, anytime and form any computer with access to the Internet.
The Internet is a wide area network of computers connected around the world to facilitate data transmission and exchange. Due to the open nature of the Internet, all web-based services such as YAB’s Online Banking are inherently subject to risks such as online theft of your User ID/UserName, Password, virus attacks, hacking, unauthorized access and fraudulent transactions.
On Young Americans Bank’s Online Banking you must enter your own Access number and confidential Online Banking Password every time you access the system. You must ensure that your password is known ONLY to you. You should change your password regularly and ensure that it is a combination of letters, numbers, and special characters and difficult for people to guess.
While the Bank has put in place the necessary security practices and measures to safeguard against these risks, the Bank is still unable to guarantee the complete security of your transactions against any attacks.
As an Online Banking customer, you play an important role in protecting your account information.
- Never access your Online Banking accounts through hyperlinks in e-mails, pop-up windows, or search engines.
- Be Aware of unexpected hoax and scam e-mails with attachments and be aware of suspicious web sites.
- Always access your account by typing the web address in the address bar of the browser or by selecting the bookmark for the genuine website.
- Install personal firewall and anti-virus software and regularly update them.
- Never leave your computer unattended while logged on to Online Banking.
- Always log out of your accounts after you have finished your banking session.
- Never give out your password.
- Do Not use your date of birth, phone number, address, your name or name of a friend/pet/relative in your password.
- Change your password regularly- every two months preferably.
- Do Not use your online banking password for anything else (ex. Email)
- Always be cautious when using computers in public place. Do not leave screen idle for long periods or leave the computer unattended.
Online and Computer Security Tips
To provide our customers with secure online access, Young Americans Bank continually works to maintain and improve our online security. To help you protect your own security Young Americans Bank has comprised a list of tips to help you protect your computer and your account information.
- Keep your computer operating systems up to date.
If your computer is more than five years old, its operating system (e.g. Windows 98) may not offer the same level of protection as newer systems. Manufacturers provide updates that help make your system more secure. Some updates are supplied automatically through email or your Internet connection. You can also check your operating system’s web site.
- Always use a current web browser.
When you are working online make sure that you are always using a current web browser. If you are using an older browser it may not be able to protect the transactions on internet banking. You may need to upgrade your browser.
- Install personal firewall.
Though many office networks include a firewall protection, many home computers do not have the necessary security to protect you. Check with your operating system to see if a firewall is already included before purchasing a separate one.
- Install and update anti-virus software.
Anti-virus software helps protect your computer by reducing the risk of your computer contracting computer viruses. These viruses can compromise your security, and the anti-virus software program offers upgrades to protect against the latest computer viruses.
- Activate a pop-up blocker.
Many companies offer free pop-blocker online. You should make sure that these programs are from legitimate companies before downloading. This can protect you against fake email sites. When you have the pop-up blocker activated you may need to turn off the blocker to view some information that only comes on pop-up windows.
- Scan your computer for spyware.
Spyware and adware are programs that look in on your Web activity and could potential relay information to a disreputable source. Search the internet for free spyware or adware removal programs. Make sure that the removal program is from a legitimate company.
- Use secure web sites for transactions and shopping.
Be sure the web page you are browsing offers encryption of your data. Often you will see a lock symbol in the lower right-hand corner of your internet window. Also the web address you are viewing may begin with “ https://…”. The “s” means that the web address is a secure address and uses encryption.
- Avoid Downloading from unknown sources.
Downloads from unfamiliar sources may have hidden programs or viruses that can affect your computer’s security.
- Disconnect from the Internet when not in use.
DSL and high- speed cable provide a constant connection between your computer and the internet. Disconnect the internet to avoid unwanted access to the information on your computer.
Best Practices for Safe Mobile Device Usage
Online security is a top priority at Young Americans Bank (YAB). We want to provide crucial information, tips, and tricks to help protect your secure information.
Mobile Banking is constantly changing, making it difficult to identify all possible risks, but this comprehensive set of guidelines will give you knowledge to protect yourself and utilize mobile banking with confidence.
If you are using a mobile banking application, such as TouchBanking, your smartphone could be a target for malicious individuals who want to steal your identity or those you lend your device to.
What is a Smartphone?
A smartphone is a cellular phone that performs many of the functions of a computer, typically having a touchscreen interface, Internet access, and an operating system capable of running downloaded applications, more commonly known as apps.
On which smartphones can I install Touch Banking app?
TouchBanking Application is currently available for download on Apple® & Android™ devices including tablets with Apple & Android operating systems.
Key items to keep in mind
- Always treat your cell phone like your wallet or purse.
- Be cautious of who you let use or “borrow” your device – they could quickly download fraudulent apps.
- Keep your device up-to-date with software releases and update and protect it with antivirus software (AVS).
- When you text someone, the message is stored on your cell phone, at least one server somewhere, and the receiver’s cell phone. It will be around forever.
- Text messages, emails, alerts from YAB never contain any personally sensitive information (account numbers, username, passwords). YAB will never ask for this information to be submitted through any channel. Never send this secure information to anyone.
- You should review your account information via multiple channels on a regular basis to ensure consistency.
Lost or Stolen Device
In order to safeguard yourself, there are several best practices you can follow BEFORE losing device:
- Most smartphones offer a feature allowing you to select a PIN, pattern recognition password or biometrics in order to unlock the device for use. This feature should be turned on not only when you power-on your device but anytime you turn your screen on.
- Create “strong” passwords (of unusual combinations of upper-and lower case letters, numbers, and symbols) or PIN (random numbers instead of, say, 1234 or the last four digits of your Social Security number) and periodically change them.
- Do not store your username or password in your device’s notebook, contacts, or any other apps for easy retrieval.
- Check with your mobile carrier about remote wiping. Often times you can wipe the data from your phone either online or through the help of your carrier. This prevents the information from being accessed from anyone who may find or steal your device.
What else should I be aware of?
There are serious social engineering threats that users need to be aware of when engaging in mobile banking practices:
The intent of malware is to covertly compromise the confidentiality, integrity, or availability of the victim’s data, application, or operating system. The highest risk in a mobile banking setting is from downloading rogue apps or clicking on links contained within certain websites and/or text messages. Just because the picture of an application appears to be backed by a legitimate financial institution doesn’t mean it is secure.
The act of retrieving information via text message. Attackers pose as a financial institution and use SMS (texting) to ask for sensitive information. Your response and information is routed to an unauthorized individual.
This has been around since the birth of Internet banking and is still applicable to mobile banking. Phishing is an attack used by tricking the victim into downloading malware or disclosing personal information.
Using SMiShing and Phishing to evoke a victim into disclosing information by responding to a bogus phone number and talking to an attacker.
A form of active eavesdropping when the attacker makes independent connections with the victims and relays messages between them, making them believe they are talking directly to each other over a private connection, when actually the entire conversation is controlled by the attacker.
The transfer of identity between one mobile telephone and another.
The attacker takes control of a phone conversation and masquerades as one of them. This could give the hacker access to the victim’s financial accounts.
NEVER “Jailbreak” your Device
Smartphones and tablets can be “jailbroken” by installing modified software that unlocks the restrictions of the device’s core operating system. “Jailbreaking” or otherwise altering your device could void your warranties, violate your provider’s terms of service, or even damage your device. Since jailbreaking methods are unsanctioned by manufacturers and forgo most security protocols, they can make your device unstable, susceptible to viruses, and vulnerable to exploits that feed hackers your personal information.
Research any application (“app”) before downloading it. Just because the name of an app resembles the name of your bank – or of another company you’re familiar with – don’t assume that it is the official one of that bank or company.
Take the time to read the “small print” when installing an app on any smartphone. Evaluate the information the app requires access to and consider if this information is necessary for it to run successfully. If you cannot see a reason for the app to have access to the information, you should reconsider installing it.
The iPhone app store is the only marketplace that controls “application distribution” meaning they review and restrict applications prior to allowing them to enter the app store.
Even with the strict app design controls, fraudsters may attempt to mimic the applications in order to create a “spoof” app. When an unsuspecting person downloads the fraudulent app and enters their log-in credentials, it is immediately sent to the fraudsters. They could then use your username and password to log-in to your account.
What We Do
How does Young Americans Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.